Ou La La Puzzles

Sharing Pieces Program

Previously known as the Puzzle Buyback Program.

Share Your Pieces. Earn OuLaLa Points. Puzzle Sustainably.

The Sharing Pieces Program is one more way we puzzle sustainably!
When you send in your puzzles, they become part of our collection to be puzzled again and again by Puzzler Members across Europe. As a merci, you’ll earn OuLaLa Points to redeem for a variety of rewards!

Salut Puzzlers! The Sharing Pieces Program has been updated to to reflect our new website and features. Before submitting your puzzles, please take a moment to see what’s new.

How Does The Sharing Pieces Program Work?

Step 1

Submit Your Puzzles

Fill out the Sharing Pieces Submission Form. We’ll review your puzzles and notify you through email of the approved puzzles.

Step 2

Send Your Puzzles

Once approved, send your puzzles in one of two ways: (1) Include them in your return rental using the Sharing Pieces Baggies we provide, or (2) Mail them to us directly anytime.

Step 3

Earn OuLaLa Points

Once your puzzles are verified, you'll earn OuLaLa Points!

Use your points to redeem rewards like free mini puzzles, discounts for the Shop or Events, and more!

Step 4

Pieces Shared

Your puzzles are added into the collection for other Puzzler Members to enjoy again and again!

Questions? Visit the FAQs below to learn more.

OuLaLa Points

See the different ways you can earn OuLaLa Points through the Sharing Pieces Program.

Speed

500 piece puzzle
Retail Price Range: €8–€20

75 OuLaLa Points

per puzzle*

Adult

500 or 750 piece puzzle
Retail Price Range: €18–€40

150 OuLaLa Points

per puzzle*

Adult

1000 piece puzzle
Retail Price Range: €20–€50

200 OuLaLa Points

per puzzle*

*You’ll earn OuLaLa Points for each verified puzzle, managed through the OuLaLa Perks widget.
You must have a customer account to receive points.

Pieces Already Shared

See the puzzles that have joined the Sharing Pieces Program. Rent one, several, or help it grow by sharing your pieces!

Here's What Sharing Pieces Participants Are Saying

Since I've already contributed many puzzles to the Sharing Pieces Program, I see a lot of posts on social media with those puzzles that were once on my puzzle table. I love it because I feel I am contributing to boosting the creativity of other fellow puzzlers in a sustainable way. Thanks Ou La La Puzzles for coordinating all of this. It's an awesome idea that not only gives puzzles a second (or third) life, you're are also strengthening the puzzle community!

Daniela

Speed | Puzzler Lover
Netherlands

I love the Sharing Pieces Program because it helps me pass on some, of my many, puzzles to the next person. I love that I get a little reward back too. Sometimes puzzle swaps aren't the most convenient so this program is perfect for me.

Catherine

Speed | Puzzle Lover
Germany

I had many puzzles that I enjoyed doing, but were gathering dust on my storage shelves. I really like the Sharing Pieces Program as it gives other puzzlers the opportunity to enjoy the puzzles as well and maybe try out puzzle brands that are not that accessible in their own country. The program is great as the puzzles are verified and checked, ensuring it's complete and has great quality.

Danique

Adult | Puzzle Lover
Netherlands

FAQs

Who can submit puzzles?

Both Puzzler Members (renters) and non-Puzzler Members (non-renters) can submit puzzles to the Sharing Pieces Program!

What types of puzzles can I submit?

Speed Puzzle Requirements

  • Puzzles that are ideal for practice or have been featured in speed puzzle competitions (official or unofficial)
  • 500 piece puzzle retail value between €8–€20*
  • Preferred brands, but not limited to: Ravensburger, Trefl, Clementoni, Bluebird, Schmidt
  • Preferred styles: Ribbon, Random, XL/XXL, Round, Square

Adult Puzzle Requirements

  • Must align with our current Adult collection aesthetic
  • 500 or 750 piece puzzle retail value between €18–€40*
  • 1000 piece puzzle retail value between €20–€50*
  • Preferred brands, but not limited to: Piecely, Le Puzz, Maison Joliette
  • Preferred styles: Ribbon, Random, XL/XXL, Round, Square

*We can be flexible on the price range if it fits the other criteria.

If you’re unsure whether your puzzle qualifies, feel free to contact us—we're happy to help!

What if I have a large number of puzzles to submit?

If you have a large number of puzzles to submit, just contact us with images to get started. We’ll help pre-approve them before you need to fill out the Sharing Pieces Submission Form—many of our Puzzler Members do this!

What information do I need to submit?

To ensure a quick and easy submission process while complying with EU regulations, please have the following items ready before filling out the Sharing Pieces Submission Form :

  • Your personal details
  • Puzzle box
  • Puzzle image link (if available)
  • Information on how you acquired the puzzle (ie: purchased, gifted, swapped).
How many puzzles can I send at once?

Renting
Most Puzzler Members send back 2 × 500 piece puzzles or 1 × 1000 piece puzzle at a time.

Since space and weight are limited, we also handle it on a case-by-case basis. Before you return your rental box, we’ll let you know how many puzzles you can include.

Mailing Directly
You can send as many puzzles as you'd like—there’s no limit when mailing them yourself!

Do I need to include the puzzle box?

Yes, the puzzle box is required when filling out the Sharing Pieces Submission Form.

However, once your puzzles are approved, you do not need to include the boxes when sending them back with your rental.

We ask that you please hold onto the boxes until your puzzles have been verified.

When renting, it is required to order Sharing Pieces Baggies so they’re included in your rental box and ready to use when you return it. They’re free, and there’s no limit to how many you can order.

Do I have to pay for shipping?

Renting
If you're renting—whether through On Demand or Subscription— Sharing Pieces puzzles will be included in your rental box, so shipping is free.

Mailing Directly
If you're submitting puzzles without renting, you’ll need to cover the shipping costs.

How long does it take to approve a submission?

Approval typically takes 2-3 business days after we receive your submission.

How long does it take to verify my puzzles?

Verification typically takes 5 business days after we receive your puzzles.

What if my puzzles don't pass verification?

If your puzzles don’t pass verification based on the Safety Declaration due to missing pieces, broken knobs, unpleasant odors, sharp edges, or signs of contaminants, we will hold onto them and notify you via email you provided to us.

We can then discuss the next steps for your puzzle.

How and when do I receive OuLaLa Points?

After your puzzles are verified, the points you’ve earned per puzzle will appear in your account through the OuLaLa Perks widget.

How do I check and redeem my OuLaLa Points?

You can check and redeem your OuLaLa Points through the OuLaLa Perks widget.

Questions? Contact Us.

So what are you waiting for? Be part of the Sharing Pieces Program today!

Yay! Submit some puzzles